Privacy Policy Overview

This privacy policy describes how Two Brothers Fencing collects, uses, and protects your personal information when you use our website (twobrothersfencing.com) and fence installation services across Eastern and Central North Carolina.

1. Information We Collect

We collect information that you provide directly to us when you schedule a free on-site estimate, request a quote, or contact our Wilmington or Zebulon offices. This may include your name, email address, property address, phone number, HOA/plot documentation, and project preferences.

2. How We Use Your Information

We use the information we collect to:

Schedule and perform on-site property walks and written fence estimates
Send appointment confirmations, project scopes, and installation updates
Assist with HOA architectural review packets and 811 utility locates
Respond to your questions, warranty requests, and customer support inquiries
Improve our website, estimating tools, and installation services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service partners who assist us in operating our website, scheduling estimates, or processing optional consumer financing (such as Synchrony Financial when requested by you), under strict confidentiality obligations.

4. Data Security

We implement industry-standard security measures (including HTTPS encryption and restricted access controls) to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights & Choices

You have the right to access, update, or request deletion of your personal information at any time. You may also opt out of any promotional or follow-up communications by contacting our office directly.

6. Cookies & Analytics

We use standard cookies and analytics to understand website traffic and improve your booking experience. You can choose to disable cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted directly on this page with the revised effective date.

Privacy Policy